SeatMitra ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use SeatMitra on Android or the web.
1 Information we collect
We may collect the following types of information:
- Basic account information, such as name, mobile number, and library name
- Member and seat records that you enter in the app
- Identity and verification documents submitted by invited SeatMitra partners
- App usage data used to improve performance and features
- Payment and subscription status; we do not store card details
2 How we use your information
We use your information to:
- Provide and improve SeatMitra services
- Maintain your library records and data
- Manage subscriptions and access
- Communicate important updates and provide support
3 Data safety
We take reasonable security measures to protect your data. Your information is stored securely and is not sold to third parties.
Partner Aadhaar details and uploaded verification documents are treated as restricted information. They are not displayed publicly and are available only to properly authorized SeatMitra administrators for verification and compliance purposes.
4 Data sharing
We do not sell or rent your personal data. We may share limited information only when:
- Required by law
- Necessary to protect our rights or prevent misuse
- Working with trusted services for app operation, such as hosting or analytics
5 Your control over data
You own your data. You can request access, correction, or deletion of your data by contacting us.
6 Children's privacy
SeatMitra is not intended for children under the age of 13. We do not knowingly collect personal information from children.
7 Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
8 Contact us
Questions about this Privacy Policy can be sent to:
support@seatmitra.in